Listen More. Mumble Less.
I often mishear people. Mostly, this is not my fault. It is
the fault of people who mumble. But through some annoying quirk of society,
somehow the onus is on ME to understand these people who don’t know how to enunciate.
When I don’t hear what someone says I will generally respond with “I beg your
pardon?” When they repeat themselves and again, and again I haven’t been able
to understand them I will ask “sorry, could you tell me once more?” and if, on
the third attempt, I don’t hear them I give up and chuckle and nod. Sometimes I
repeat key words I did understand and
chuckle and nod. For twenty four years of my life this was a pretty harmless
solution to this fairly common problem. Until a little while ago when this
solution stopped working and just made me look like a bitch.
I was delivering coffee to a lady up the road from where I
worked. I arrived, coffee in hand, and made some small talk – you know, the
weekend bla bla bla, the weather bla bla bla, business bla bla bla bla. And
then it all went to shit.
“My back hurts mumble
mumble” she told me.
“That’s no good!” I replied. “What did you do to it?”
“I was mumble mumble lifting mumble mumble weighs one
hundred kilos” she said.
“I beg your pardon?” came my response.
“I mumble mumble doing
so much work mumble mumble lifting mumble one hundred mumble kilos!” she lamented (I assumed).
Forever the people pleaser that I am, I tried to sympathise
with her. Despite the fact I wasn’t entirely sure what I was sympathising with –
but I figured she’d hurt her back lifting something heavy.
“One hundred kilos?!” I exclaimed “That is heavy. No wonder your poor back is sore. Wow! Isn’t one hundred
kilos, like, a ton?”
She gave me an odd look and I smiled broadly and sincerely,
wished her a nice afternoon and left.
You know how you only think of fantastic comebacks after you’ve
finished an argument with someone? Or when someone asks you the name of that
character from Family Ties and you can’t think of it until a few hours later when
you’re not with them anymore? And sometimes
after you leave a conversation you realise retrospectively what someone was
saying to you, when earlier you had misheard them. Well, this was one of those
times. So of course, it was only after I had walked back to work that I realised
what this lady had told me. In my mind
the “mumbles” left her sentences and it became very apparent that she’d just
told me that it was difficult to lift things because she had put on weight and weighed one hundred
kilos. She had hurt her back because it
is harder lifting things when you WEIGH one hundred kilos.
So in real life our conversation had gone something like:
Her: “I weigh one hundred kilos”
Me: “Wow! That’s so heavy! Isn’t that like a ton? Geez your
back must be sore!”
Moral of the story? Start. Using. Correct. Pronunciation.
And. Diction. In. Your. Sentences. Or I will be accidentally cruel to you.